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Returns & Exchanges
At BATCH, we want you to be completely satisfied with your purchase. We offer a 30-day window for returns and exchanges on all unworn items in their original packaging.
1
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
2
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
3
Pack Your Items
Place the items securely in their original packaging and attach the prepaid label to the outside of the box.
4
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing